Email is the primary mode of communication used by NRMPI, so you must keep your email current in the Registration, Ranking, and Results (R3) system. Some email providers use filters to ensure that users do not receive spam (junk email), and those filters can prevent NRMPI messages from getting through to your inbox. Our email address, email@example.com should be added to your personal contact, address book, “Safe,” or “People I Know” list. If you are not receiving email from NRMPI and your provider does not offer such options, we recommend that you either contact your provider to determine the best way to access such messages or consider using an additional or replacement provider for your primary email address during the matching process.
More FAQs here